Contract for Services:
Terms and Conditions
Please ensure you have read and fully understand the terms and conditions below. You have not engaged the agreed services of Nh Weddings until this form has been signed and returned to us. If you have any questions, please clarify with us via email.
Booking of Services: To reserve the services of NH Weddings, this contract must be signed and returned along with a 30% non-refundable booking fee. No booking is confirmed until payment is received.
Deposit: The deposit will be deducted from your balance. Once the payment of the deposit has been made, order total cannot be reduced. All revisions after this point will result in reallocation of budget. Additions to order will be allowed.
Balance of Payment: The remaining balance needs to be paid at the latest 4 weeks before the event date. This can be made in installments prior to the wedding or lump sum. Failure to pay 4 weeks prior to the event date, will be considered a termination of the contract and no services will continue.
Payments Accepted: Payments can be made via bank transfer.
Cancellations: Should you need to cancel the booking, you will need to notify Natalie via email as soon as possible. If possible, the booking may be transferred to another date, subject to availability within a 6-month timeframe of original event date. Cancellation of services will forfeit the non-refundable 30% deposit.
Wedding Day Coordination: Due to reasons that may arise,NH Weddings can not always guarantee that Natalie herself will be present at every single wedding. In the case that Natalie isn’t able to be present, another one of our amazing team coordinators will be allocated to jump in and manage the days events. Staff member/s allocated will contact the couple and be introduced if this is the case, prior to their wedding if time permits. All NH Weddings coordinators are across all weddings and details.
Natalie will be involved in the planning stage to ensure everything is organised.
Vendor meals: The staff member/s booked for day coordination will require a meal to be provided by catering if staying onsite longer
than 5hrs. Client is to arrange this with the caterer prior to the day.
Planning: Additional to that stated in your contract, planning time will be charged at $50/hr. Activities included in additional planning include but are not limited to research, revisions to order, additional meetings, site visits, phone conversations, methods for the purposes of design and/or event planning. Site visits are $50/hour, including travel time.
Rental Items: Unless Pack Down Service has been requested and paid for it is the responsibility of the client to arrange return of
items to Natalie. A list will be sent to the client of the items required to be returned. Additional charges may be made based upon items returned and condition of returned items. If a rental item has been damaged or not returned the fee of the retail price + delivery will be charged per item.
Items Provided by Client: NH Weddings can be asked to set up additional items the customer provides if prior communication and
confirmation has taken place regarding the items. Additional hourly rate would be charged as Natalie sees fit to set up items provided by the customer. Staff will take normal care of your items but is not responsible for any damage or breakage happening during handling or use. We recommend you provide extras of each breakable item in case such breakage occurs. All vases, containers, or other items must be provided in clean and watertight condition with no stickers or labels on them. All packaging must be opened and packing materials removed. Any fabric/ribbon/etc. must be pressed and clean. Any candles should be unwrapped and ready to be used. Specific instructions for placement of items must be provided no less than 4 weeks before event.
Order Changes & Confirmation of Order: Changes to your order must be communicated in writing. Pricing to your order will be adjusted accordingly. The client is responsible for reviewing order and notifying Natalie of any changes. It is the client’s responsibility to verify that changes made to the order were received by Natalie.
Substitutions: All fresh products are subject to availability and freshness. While we prefer to use the flowers and varieties requested and/or listed on the order, due to the perishable nature of the product, substitutions are sometimes necessary. We reserve the right to make the needed changes without approval if deemed necessary to present our best and most creative work. We will take the utmost care to maintain style, theme and colour scheme while using flowers of equal or greater value. Accordingly, we also reserve the right to artistic license in design. This allows us to adjust to the peculiarities of the flowers used, serving you to the highest of our ability. Flowers, as any natural product, may have variations in color, size, fragrance, etc. Therefore, Natalie in no way agrees to exactly match a given shade, tint or hue of any colour however will, do her best to choose colours as close as possible to your choices.
Delivery and Set-up: The Set-Up fee includes the placement of bouquets in predetermined area and placement of all centerpieces, ceremony, aisle, reception and other flowers/décor/rentals ordered. Delivery/Set-Up/Pick-Up to additional locations (i.e., hotel/home/church, etc.) not mentioned in the order will incur additional delivery fees. In the event of delays in completing the Set-Up or Pick-Up as planned, caused by such parties as but not limited to caterer, venue, stylist, band, wedding party, a minimal additional fee of $50.00 per hour will be charged.
Acceptance of Delivery: In the event the Client is not available during the scheduled delivery or pickup, the client will designate someone to accept the delivery and be sure all items requested are accounted for. Natalie will not be held accountable if any flowers/decor become damaged or missing due to failure to meet with the delivery person.
Venue: Rules and regulations of all event sites are the responsibility of the client. The client shall provide a copy of all pertinent rules to Natalie 4 weeks prior to the event date.
Photo Release: By signing this Contract, you give permission to Natalie to use photos from your event in various forms of media. Where images are provided by your contracted photographer, credit will be given.
Extreme conditions: Natalie will make every possible effort to deliver flowers and other items ordered/rented for your event in a timely manner. However, shall not be liable for delay or the inability to deliver due to severe weather, traffic accidents, road closures, landslides, floods or other acts of nature.
Liability: Natalie will at no time be liable for more than the amount the client has paid for the event contracted. In the event of natural disaster, tragedy or other emergency, liability is limited to refund of monies paid.
Responsibility: Natalie’s responsibility for care, maintenance, quality of all flowers and arrangements ends with the acceptance of possession by the client or their representative.
Client: I have read and agree to the terms and conditions set forth in the contract.